Logging In to RDC Onsite

Before you can log in to RDC Onsite, you must obtain a user name, a password, and a Web address from your sponsor.

As shown in Figure 1–1, the default Login page for RDC Onsite includes the login fields, a Login button, and a Help link. Your sponsor can customize the login process, so your Login page may look different from the illustration in Figure 1–1.

Figure 1–1 Default Login Page for RDC Onsite

To log in to RDC Onsite:

1.	Open Internet Explorer.

2.	Click the Address field and then type the Web address for RDC Onsite. You must obtain the Web address from your sponsor.

3.

Click Go.

4.	Wait for the RDC Onsite Login page to display.

5.	Click the User Name field and type your assigned user name.

n	Your user name is not case-sensitive.

n	Your sponsor associates your user name with particular privileges and access rights to RDC Onsite.

6.	Click the Password field and type your password.

n	Your password is not case-sensitive.

n	To ensure security, RDC Onsite displays asterisks as you type your password.

n	You can modify your password after you log in. See Changing Your RDC Onsite Login Password for more information.

7.	Click Login. RDC Onsite validates your user name and password, and then displays the Home page.

Shortcut to the Login Page

To start future sessions quickly, add the RDC Onsite Login Web address to your Favorites list in the Internet Explorer. While adding to favorites, please include URL only until Login?. The URL should specifically not contain TMSAMBERID=... This can cause the following error: "Please open browser in new session mode".

Custom Options for the Login Page

Your sponsor can customize the Login page as follows:

n	Include a link that lets you request a new password, which is especially helpful if you have forgotten your password. See Resetting a Forgotten Password for more information.

n	Include a link that opens another Web page and provides information on how to contact your sponsor or your Help Desk. See Contacting Your Help Desk for more information.

n	Place a custom logo at the top of the page.

In addition, your sponsor can add a button or link to an existing Web page that automatically starts the RDC Onsite application in a separate browser window.